Explore Our Courses

Formal Etiquette in Hospitality

14 Hours
Formal etiquette refers to the set of conventional rules and behaviors that are considered appropriate, polite, and respectful in formal settings.This instructor-led, live training (online or onsite) is aimed at beginner-to-intermediate level hospitality staff who wish to enhance their skills for providing excellent service.By the end of this training, participants will be able to:
  • Gain knowledge and skills in formal etiquette, focusing on hosting, dining, and serving.
  • Understand serving protocols and the rationale behind them, enabling staff to execute these guidelines proficiently.
  • Improve customer service quality, and strengthen communication and interpersonal skills for better interaction with guests.
  • Understand diverse cultural etiquettes and sensitivities, ensuring respectful and appropriate service to all guests.
  • Handle unexpected situations and guest requests professionally and efficiently.
Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.
Course Customization Options
  • To request a customized training for this course, please contact us to arrange.
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Delivering a PowerPoint Presentation that Sells - 3 Days

21 Hours
Dalam pelatihan langsung yang dipimpin instruktur di Indonesia ini, peserta akan belajar bagaimana mempersiapkan dan menyampaikan presentasi PowerPoint yang meyakinkan. Dari persiapan teknis hingga penyampaian yang terampil, setiap poin penting dibahas dalam lokakarya interaktif ini. Pada akhir pelatihan ini, peserta akan mampu:
  • Terapkan pola pikir yang benar untuk menyampaikan presentasi yang kuat dan meyakinkan.
  • Latih teknik komunikasi yang efektif untuk menyempurnakan presentasi.
  • Siapkan slide PowerPoint yang melengkapi dan memperkuat presentasi.
  • Ciptakan hubungan dengan audiens yang memfasilitasi kepercayaan dan memungkinkan penjualan ide, proposal, produk atau layanan.
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Effective Coaching and Communication

14 Hours
Coaching adalah bentuk pelatihan pengembangan di mana peserta didik mencapai tujuan tertentu melalui bantuan orang yang berpengalaman. Komunikasi yang efektif adalah proses pertukaran informasi dengan tujuan dan kejelasan.Pelatihan langsung yang dipandu instruktur ini (online atau di tempat) ditujukan untuk siapa saja yang ingin meningkatkan keterampilan pembinaan dan komunikasi mereka.Pada akhir pelatihan ini, peserta akan dapat:
    Memahami dampak pembinaan dan komunikasi yang efektif pada keterlibatan rekan sejawat. Pelajari dan terapkan praktik terbaik pembinaan dan komunikasi yang berbeda. Meningkatkan keterampilan komunikasi dan mempengaruhi. Lakukan sesi pelatihan dengan percaya diri.
Format Kursus
    Kuliah dan diskusi interaktif. Banyak latihan dan latihan. Implementasi langsung di lingkungan lab langsung.
Opsi Penyesuaian Kursus
    Untuk meminta pelatihan khusus untuk kursus ini, silakan hubungi kami untuk mengaturnya.
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Delivering a PowerPoint Presentation that Sells

14 Hours
Dalam pelatihan langsung yang dipimpin instruktur ini, peserta akan belajar bagaimana mempersiapkan dan menyampaikan presentasi PowerPoint yang meyakinkan. Dari persiapan teknis hingga penyampaian yang terampil, setiap poin penting dibahas dalam lokakarya interaktif ini. Pada akhir pelatihan ini, peserta akan mampu:
  • Terapkan pola pikir yang benar untuk menyampaikan presentasi yang kuat dan meyakinkan
  • Latih teknik komunikasi yang efektif untuk menyempurnakan presentasi
  • Siapkan slide PowerPoint yang melengkapi dan memperkuat presentasi
  • Ciptakan hubungan dengan audiens yang memfasilitasi kepercayaan dan memungkinkan penjualan ide, proposal, produk atau layanan
Hadirin
  • Pemimpin dan Manajer
  • Insinyur
  • Peneliti
  • Konsultan
  • Orang dengan sedikit atau tanpa latar belakang bisnis
  • Orang yang bersiap untuk mengajukan ide atau proposal
Format Kursus
  • Format lokakarya dengan banyak latihan dan latihan dalam lingkungan yang hidup dan menarik.
Catatan
  • Untuk meminta pelatihan khusus untuk kursus ini, silakan hubungi kami untuk mengaturnya
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Enneagram for Organizational Excellence (OE) Leadership

7 Hours
Pelatihan langsung yang dipimpin instruktur di Indonesia (online atau di lokasi) ditujukan untuk manajer tingkat menengah yang ingin menerapkan wawasan Enneagram untuk meningkatkan keterampilan kepemimpinan, meningkatkan dinamika tim, dan mendorong kesuksesan organisasi. Pada akhir pelatihan ini, peserta akan mampu:
  • Dapatkan dasar yang kuat dalam sistem Enneagram, termasuk sembilan tipe kepribadian, sayap, tingkat perkembangan, dan pusat kecerdasan.
  • Gunakan Enneagram untuk mengeksplorasi dan mengidentifikasi tipe kepribadian, termasuk kekuatan, kelemahan, dan peluang untuk berkembang.
  • Lebih memahami anggota tim, meningkatkan komunikasi, menyelesaikan konflik, dan membina lingkungan tim kolaboratif.
  • Menyelaraskan tujuan tim dan organisasi, mengelola perubahan secara efektif, dan menumbuhkan budaya organisasi yang inovatif dan adaptif.
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Hosting Online Meetings

7 Hours
Rapat online telah menjadi sangat populer dalam beberapa tahun terakhir. Apa yang membedakan pertemuan online yang efektif, merangsang, dan efisien dari yang biasa-biasa saja, tidak efektif?Pelatihan langsung yang dipandu instruktur ini (online atau di tempat) ditujukan untuk pelatih, konsultan, pemimpin, dan komunikator di bidang apa pun yang ingin memfasilitasi konferensi web secara efisien dan efektif menggunakan berbagai platform virtual.Pada akhir pelatihan ini, peserta akan dapat:
    Pelajari cara memfasilitasi rapat online untuk peserta jarak jauh secara efektif. Ciptakan lingkungan virtual yang aman dan menarik untuk konferensi web dengan mengatur nada dan pola pikir yang tepat. Kelola rapat online secara lebih efisien dengan memilih platform yang sesuai dan membiasakan diri dengan teknologi. Buat peserta tetap terlibat dengan merangsang percakapan online. Bangun hubungan yang lebih dalam dengan peserta dan praktisi lain untuk belajar bersama dan mendapatkan wawasan yang berharga.
Format Kursus
    Kuliah dan diskusi interaktif. Banyak latihan dan latihan. Implementasi langsung di lingkungan lab langsung.
Opsi Penyesuaian Kursus
    Untuk meminta pelatihan khusus untuk kursus ini, silakan hubungi kami untuk mengaturnya.
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Mindfulness Workshop: Mastering Assertive Communication and Active Listening

14 Hours
Assertive communication and active listening are two key interpersonal skills that are essential for effective communication. They are particularly important in professional settings, as well as in personal relationships.This instructor-led, live training (online or onsite) is aimed at beginner-level professionals who wish to have a toolkit of mindfulness and communication strategies to navigate diverse communication challenges and build stronger, more positive relationships.By the end of this training, participants will be able to:
  • Learn and practice mindfulness techniques to enhance self-awareness, emotional regulation, and stress management.
  • Understand the principles of assertive communication and develop the ability to express oneself confidently and respectfully.
  • Apply mindfulness and communication skills in various real-life contexts, both personal and professional.
Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.
Course Customization Options
  • To request a customized training for this course, please contact us to arrange.
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Talent Acquisition Analytics

14 Hours
This instructor-led, live training (online or onsite) is aimed at HR professionals and recruitment specialists who wish to use analytical methods improve organisational performance. This course covers qualitative as well as quantitative, empirical and statistical approaches. Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
Course Customization Options
  • To request a customized training for this course, please contact us to arrange.
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HR Analytics for Public Organisations

14 Hours
This instructor-led, live training (online or onsite) is aimed at HR professionals who wish to use analytical methods improve organisational performance. This course covers qualitative as well as quantitative, empirical and statistical approaches. Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
Course Customization Options
  • To request a customized training for this course, please contact us to arrange.
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International Business Etiquette

14 Hours
  INTRODUCTION International Business Etiquette is not about rules & regulations but is particularly important for personal working or traveling for business. Knowledge of international business etiquette is relevant for conducting meetings, building relationships with others and demonstrating respect for local culture. In the business world, good business etiquette means that you act professionally and exercise proper manners when engaging with others in your profession.   OBJECTIVE This course is design to enhance and Benefits Professional on  the following .
  • Enhanced Personal & Professional image.
  • Mastering International Protocol & personal diplomacy.
  • Proficiency and competence in various forms of corporate and diplomatic communication.
  • Increased self-confidence in official, formal and informal contacts.
  • Sharpened professional communication skills.
  • Increased confidence in public relations.
  • Perfected understanding of formal and informal dress, including evening attire.
  • Enhanced ability to work in international environment, understanding key elements of cross-cultural communication and refined competence in contacts with partners’ from all over the world.
     
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Social & Dining Etiquette

21 Hours
INTRODUCTION
  1. Have you ever felt unsure of yourself in social situations?
  2. Are you concerned about how to address people or how to propose a toast?
  3. Where to seat your VIP or even which fork to use?
  4. Although having proper protocol and etiquette may go by unnoticed, its absence will be duly noted
In this course you will learn
  • How to handle social situations with grace and ease.
  • You will also experience and learn the art of dining etiquette,
  • In a real restaurant setting.
You will learn how to handle all types of crockery and cutlery at casual and formal gatherings and experience special foods without embarrassment. Whether you are in charge of a social occasion or attending one, you can be a gracious host and appreciative guest!
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Effective communication skills

21 Hours
Who should attend Individual contributors, Managers, Team leaders, whose success depends on their ability to communicate clearly, to be understood and to influence how another person performs, and create positive working relationships. Course description Individual and team success depends upon the ability of individuals to communicate with others, face to face, as well as virtually. Every interaction with another person determines how you are perceived and every interaction is an opportunity to develop trust and exert positive influence. Whether presenting one to one or to an audience of one thousand, conveying information to a project team or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives. This course develops your ability to focus on your outcome, tune in to your audience and develop your message for clarity and impact. Your ability to create an environment for open discussion and ongoing dialogue is crucial for communication success. The communications skills covered in this course will increase your ability to exercise choice and control for every type of conversation, influence with out authority and improve quality of relationships and productivity.
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Effective interpersonal communication with elements of assertiveness

14 Hours
Goal The training will be to review and improve the competencies needed to achieve their business objectives in terms of both individual work and teamwork, particularly through the acquisition of skills by the participants such as:
  • Building an effective communication style with others
  • Practical analysis of the barriers of communication and active techniques to prevent their occurrence
  • Building support assembly relationships
  • Effective team work
  • Awareness of mutual influence in relation team-unit and unit-team
  • The ability to use a variety of techniques to manage conflict
  • Change their attitudes and behavior modeling constructive (eg assertive posture)
Method of work The training is designed as an interactive, where participants share is over 80% of the time. Each session follows a similar dynamic: opening a new exercise habits (to build awareness), mini-lecture on the techniques (knowledge), practicing new tactics and techniques (skills). After the close of each session, participants receive support materials for sessions discussed.
Practical material is summed giving a mini lecture explaining the theoretical basis and fundamental psychological mechanisms which participants experience while working on the training room.
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Conflict Management

14 Hours
Purpose of training: For all striving to effectively and efficiently deal with conflict situations. Training for people who want to develop their skills in using the conflict in the work of the team who aim to develop the ability to apply strategies, methods and techniques of conflict management. Benefits of training course: Using the methods and techniques to solve conflict situations, effective conflict management, effective communication in conflict situations, skillful preparation of the analysis needs of the parties of the conflict and the formulation of the problem, the use of stress management skills, emotional and assertive techniques in resolving such conflicts. Skills acquired during the training:
  • communicate effectively in conflict situations
  • identify sources of conflict
  • analysis of the needs of the parties to the conflict and the formulation of the problem
  • using the methods and techniques to solve conflicts
  • to the principles of assertiveness and managing emotions in conflict resolution
  • application of the principles of assertive resist tampering
  • appropriate behavior in conflict
  • implement these stress management, emotional
Training method: lectures, simulations, case studies, role playing, giving feedback to participants
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Team Building and Management

14 Hours
Purpose of the course: For management: team leaders, managers are beginning their career paths and high-potential employees are selected for development. Training is also a prelude to the development of individual leadership roles and human resource management. Benefits of completion of the course: Increase the efficiency of team management, effective decision making related to managerial functions, appropriate selection of leadership style to the team situation, business growth, strengthen conflict resolution skills, gain time management skills. Training method: short thematic lectures, individual exercises, simulations, case studies, role plays
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Self Time Management

14 Hours
Self time management is the ability to plan, organize, and control one's own time and activities in order to achieve one's goals and priorities. Self time management can help us improve our performance, reduce our stress, and increase our satisfaction and happiness in life. This instructor-led, live training (online or onsite) is aimed at individuals of all levels who wish to learn and apply the principles and techniques of self time management. By the end of this training, participants will be able to:
  • Identify and overcome the main barriers and challenges to effective self time management.
  • Set SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goals and align them with their values and vision.
  • Prioritize and schedule their tasks and activities using various tools and methods such as the Pareto principle, the ABC analysis, the Eisenhower matrix, and the Parkinson's law.
  • Monitor and track their time usage and identify and eliminate their time wasters and distractions.
  • Delegate and assign tasks appropriately and communicate clearly and assertively with others.
  • Manage their emotions and stress levels in times of uncertainty and pressure.
Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.
Course Customization Options
  • To request a customized training for this course, please contact us to arrange.
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Customer Care Strategy

21 Hours
A customer care strategy plays an important role in building customer satisfaction, helping you to retain loyal customers and increase levels of repeat business.  Through good customer service you gain the client’s trust, enhance the company’s image and strengthen your competitive advantage in the market. This course focuses on strategies and skills for building lifelong customer relationships by developing valuable and effective customer-care strategies.  Satisfied customers may, through conversations and story-telling, become voluntary ambassadors for your company and are highly likely to recommend your services to others.  This workshop will also help participants communicate effectively, appropriately and clearly in all situations. OBJECTIVES
  • Developing competencies in the area of professional customer care
  • Increasing the efficiency of communication with customers
  • Attaining the knowledge of how to get to the underlying needs and expectations of customers
  • Building strong and sustainable relationships with clients
  • Expanding the positive image of the company in the market
  • Identifying, reducing, and overcoming objections and barriers
  • Learning about personalities and communication preferences when dealing with clients
  • Establsihing the ability to create an open environment for communication
  • Developing skills to communicate clearly and effectively
  • Identifying barriers to effective communication
  • Mastering body language and non-verbal communication
METHODS
  • Role-playing
  • Self-assessment tests
  • Exercises in groups
  • Individual work
  • Practice sessions
  • Lectures
  • Discussions
LEARING OUTCOMES At the completion of this course, participants will be able to:
  • Adopt a focused customer care strategy
  • Identify key customer issues
  • Build the professional image of the company
  • Adapt to specific customer behaviour styles
  • Increase customer loyalty through exceptional customer service
  • Develop communication abilities with clients
  • Use techniques to build relationships
  • Develop a personal action plan to improve customer service skills
  • Show gestures of generosity and high quality customer care
  • Use techniques to deal with difficult situations
  • Recognise barriers to the delivery of outstanding customer service
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Customer Care Academy

28 Hours
Two two-day training sessions (2 x 14 h) in the form of work workshops whose participants will perform key simulations (having...
the greatest impact on the result) elements of conversations with your clients. Due to the workshop form of work, more than one person cannot participate in the training than 12 people.
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Change management

14 Hours
For the management team: team leaders, managers and employees who, as leaders, introduce changes. The training is also an element supporting the development of individual managerial functions and human resources management. Benefits of completing the course: - increase in team management efficiency, - effective decision-making related to the introduction of changes, managerial functions, - understanding the essence of the process of change in the organization, - acquiring the ability to look at change from different points of view on the process of change, - appropriate selection of the management style for the team, situation and company development. Training method: The training is conceived as interactive, where the participation of participants reaches over 80% of the time. Each session follows a similar dynamic, based on the methodology developed for the Kolb cycle: an exercise to open new habits (building awareness), a mini lecture on techniques (knowledge), practicing new tactics and techniques (skill). At the end of each session, participants receive support materials for the session in question. The practical material is summarized with mini-lectures providing theoretical foundations and explaining the basic psychological mechanisms that participants experience while working in the training room.
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Coaching Skills

7 Hours
Audience Staff who need to be fully prepared to deliver high quality Coaching sessions
  • To individual members of their own staff
  • To their teams
  • To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input
Format of the course A combination of:
  • Facilitated Discussions
  • Delegate Coaching sessions – with full feedback
By the end of the course, delegates will be able to:
  • Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
  • Deliver meaningful Coaching Sessions
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Coping With Job Burnout Syndrome, Stress and Difficult Emotions

14 Hours
Course has been prepared as an interactive one. The participants activity takes over 80% of course time. Each session goes according to a similar dynamic, based on a method taking upon consideration Kolb’s cycle of learning: exercise opening for a new habit (consciousness building); short lectures about the techniques (knowledge) and new techniques to practice (skills and experience). After each session is completed, the participants will receive all the info related to the session. There are short lectures concluding practical issues and explaining the basic psychological mechanisms realted with participants' work experience.
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Communication

14 Hours
If you want to:
  • understand why some people do not respond to what you say to them,
  • improve your relationship with your spouse, children, boss, co-worker, etc...
  • expand the scope of their personal skills in communication with other people,
  • learn how to quickly feel better, safer, quieter and just as you like,
  • make other people interested in your own person and to make them to like you
this course is for you! Communication tools that you learn are from different fields of NLP, psychology, psychotherapy, hypnotherapy. This accumulated knowledge based on the latest research and developments in these areas. Hundreds of hours of study, reading, listening and viewing materials, books and movies, and psychological consultations available in the form of a lecture with exercises.  
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Conflict Resolution, Assertiveness and Self Confidence

14 Hours
In an increasingly globalised world, we work in more multicultural environments where conflicts between individuals and groups are possible. The fundamental belief behind conflict resolution is that conflicts are unavoidable but that they are manageable. Assertiveness, self-confidence, negotiation ability, interpersonal and other skills are pivotal in supporting conflict resolution. In our everyday life, we encounter many occasions where we consciously or unconsciously (with family members, friends, clients, business partners) manage conflicts. Mastering conflict resolution helps to resolve conflicts effectively, as well as helping us to communicate better, persuade efficiently, improve business results as well as enhancing organisational and personal behavior and performance. This course offers a mix of theories and concepts, combined with group exercises and individual activities to enable delegates to share ideas and develop their skills. Objectives:
  • To understand the fundamentals and nuances of conflicts in organizations
  • To explore key concepts, factors, theories, types, and models in conflict resolution
  • To discover the personality types, leadership styles supporting negotiation skills
  • To learn the art of assertiveness and self-confidence
  • To experiment, experience and practice conflict resolutions 
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Design Thinking

4 Hours
Overview: There are Five stages in the Design Thinking (DT) process (empathize, define the problem, ideate, prototype, test). In an increasingly complex world, we deal with problems that may need special approaches. Design Thinking helps deal with complex problems. Mastering design-thinking helps to deal with complex problems effectively, communicate better, persuade efficiently, improve business results and enhances organizational and personal behavior and performance.
  • How DT works: learn from people and problem, find patterns, design model (model drift), test the model, evaluate the model and re-engineer. 
  • Relationship between DT, innovation and entrepreneurship. 
  • DT methods and tools: persona, stakeholder map, customer journey map, service blueprint, business model innovation. 
  • Application of DT: design mindset, disruptive innovation, iterative approach, agile estimation technique, critical thinking, problem solving, teamwork, leadership readiness, communication skills, technology savvy, forward thinking, intercultural and ethical competency, emotional intelligence, self-awareness, negotiating skills, conflict resolution.
Objectives:
  • To understand the fundamentals and nuances of DT
  • To explore key concepts, factors, theories, types, and models in DT
  • To experiment, experience and practice DT
Delivery: This is a 1 day (4 hours) training course and consists of:
  • lectures (40% - presentation of theories, concepts, models, and interactions),
  • group exercises (30% - group dynamics, games, group discussion, and mock-conflict resolution exercises),
  • individual activities (15% - writing, designing and peer discussion)
  • and others (15% - videos, reading).
Note: due to the nature of this course there is a minimum group size of 3  
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Digital Transformation: Disrupting the Common Delivery of the Common Business Landscape

7 Hours
By the end of this training, participants will be able to:
  • Develop a stronger idea on the different approaches towards contemporary delivery of learning.
  • Able to link the current delivery to new and fresh approaches in learning delivery.
  • Devise an adaptive and proactive curriculum that would maximize digitization and all its benefits.
  • Lead the organization in the application of digital transformation towards learning
  Format of the Course
  • Instructor Led Training through Online Delivery
  • Interactive Planning with Outputs
  • Digital Icebreakers
  • Course Works
 
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Emotional Intelligence (EQ)

7 Hours
Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to identify and manage emotions in oneself and others. Developing EQ in teams can improve performance, communication, management, and relationships within the workplace. This instructor-led, live training (online or onsite) is aimed at teams who wish to assess, manage, and evaluate individual and team EQ. By the end of this training, participants will be able to:
  • Measure individual EQ to understand how to interact better with their colleagues.
  • Understand other people's emotions and behavioral styles to improve relationships with teammates.
  • Use emotional intelligence to form a positive and productive work environment.
  • Use emotional intelligence to handle change and conflict at work.
Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.
Course Customization Options
  • To request a customized training for this course, please contact us to arrange.
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How to Manage Stress and Avoid Burnout

7 Hours
Stress is hard to avoid nowadays. Common signs of distress include: inability to eat without pain, stomach upsets or cramps, headaches, imposter syndrome, low self-worth beliefs, and so on.  This instructor-led, live training (online or onsite) is aimed at stressed individuals who wish to deal with their stress effectively and achieve a calmer, clearer and more energetic state in daily life. By the end of this training, participants will be able to:
  • Understand the two types of stress: distress and eustress.
  • Articulate your personal indicators and relievers of stress.
  • Create a plan with specific routines to enhance calm, clarity and energy, while minimzing stress accumulated in the day.
  • Shift negative emotions and boost positive ones using proven techniques.
  • Deal with stress-causing. disempowering beliefs around work, life, and relationships.
Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
Course Customization Options
  • To request a customized training for this course, or to book a one on one session, please contact us to arrange.
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Creativity in thinking

7 Hours
Unconventional workshops that awaken your potential. The training program includes the main issues related to the creative process thinking and solving problems. An integral part are workshops on selected techniques, which are conducted in based on topics, problems provided by the trainer or proposed by Customer. 
The training is a motivator to look for innovative solutions and concepts associations. It shows how important creativity is and what its role is
the process of creative approach to tasks and projects and problem solving. They show how creative thinking can increase competitiveness and
innovation in companies and organizations.
  
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Cross-cultural differences in teamwork

14 Hours
Purpose and purpose of the training The training is addressed to all those who deal with representatives of different cultures in their professional work. The training is addressed both to people who intend (or are already doing so) to establish business contacts with foreign partners, conduct negotiations, sell and promote their products, but also to people who cooperate with foreigners in Poland. Representatives of various industries, regardless of age or managerial level, can participate in the training. Depending on the demand, the training can be adapted for a group advanced in a given field and concern a specific region or country (e.g. Scandinavian countries, Arab countries, etc.). The trainings are open, but depending on the demand, they can be closed and addressed to a specific company/group people...
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MBTI Personality Types

14 Hours
With more than 70 years of research backing, the Myers-Briggs Type Indicator (MBTI) is the most prevalent psychological assessment today. The MBTI Instrument assigns a four-letter test result to individuals that interprets their preferences, assists in personality development, and pilots career management. This instructor-led, live training (online or onsite) is aimed at HR managers, business teams, and individuals of an organization who wish to work through their diversity and attain efficacy on a personal and professional level. By the end of this training, participants will be able to:
  • Understand the basic psychological concepts behind the MBTI Instrument.
  • Perceive their own personality type and its impact on the workplace.
  • Manage personality weaknesses and foreground strengths.
  • Identify other MBTI personality types in the workplace and collaborate accordingly.
  • Manage differences between teammates and build better connections.
Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.
Course Customization Options
  • To request a customized training for this course, please contact us to arrange.
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Testimonials(50)

For sure the atmosphere, as the training was delivered in a very pleasant way and all exercises were well prepared.

Karolina Wroblewska - Schaeffler Global Services Europe
Course - Effective communication skills

The positive attitude the trainer to us. Energetical way of sharing the knowledge. Taking under the loop the topic: color energy specific.

Ewelina Krasocha - Schaeffler Global Services Europe
Course - Effective communication skills

It had a lot of practical exercises

Fernando Sousa - GMV Innovating Solutions Sp. z o.o.
Course - Effective communication skills

Freedom and no pressure or "calling for answers".

Maciej - Kaczmarski Group
Course - Effective interpersonal communication with elements of assertiveness

it's in Tagalog so I/we can express ourselves freely

Jenny - IT
Course - Effective interpersonal communication with elements of assertiveness

Clarity of the discussion. Trainer connects to the participants. Pleasant and happy aura of the trainer.

Mona Liza - IT
Course - Effective interpersonal communication with elements of assertiveness

The atmosphere and freedom of giving lectures.

Marcin - Kaczmarski Group
Course - Effective interpersonal communication with elements of assertiveness

The idea for conducting the training, the relaxed atmosphere, the way of transferring knowledge, smile and professionalism

Klaudia - Kaczmarski Group
Course - Effective interpersonal communication with elements of assertiveness

The person, the sound of voice, examples and the way of training and presenting

Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management

all topics from list were addressed but trainer adapt it to the question from the group

Iwona - LKQ Polska Sp. z o. o.
Course - Team Building and Management

Pani Agnieszka świetnie nawiązała kontakt z grupą, która otworzyła się na dzielenie się swoimi doświadczeniami trudnościami w zarządzaniu zespołem.

Angelika - LKQ Polska Sp. z o. o.
Course - Team Building and Management

The application - Group activity :)

Analyn Villarin - Accenture Inc.
Course - Digital Transformation: Disrupting the Common Delivery of the Common Business Landscape

Info about RPA, AI and IoT.

Jubilee Petil - Accenture Inc.
Course - Digital Transformation: Disrupting the Common Delivery of the Common Business Landscape

examples from trainer's daily life like some stories, anectodes and jokes

Aleksandra Krupa - LKQ Polska Sp. z o. o.
Course - Różnice międzykulturowe w pracy zespołowej

That she was replying to the questions and explaining everything with details, considering specific conditions and situations.

Marta Gralewska - Roche
Course - Assertiveness

Physical exercises

Ina Kantsevich - Roche
Course - Assertiveness

assertiveness application

Budiman Budiman - Gamma Interactive Inc.
Course - Assertiveness

the games

Jan Airielle Yabut - Gamma Interactive Inc.
Course - Assertiveness

The way the trainer interact with the attendees, the way he appreciate and listen to all answers and giving positive phrases.

Ma Jerry Ann Simangan - Gamma Interactive Inc.
Course - Assertiveness

The team vs. team exercise. It made me cognizant of the negative behaviours of my strong areas.

Jordan Ruegg
Course - Building an Effective Team with Belbin Team Roles

All interaction between Elodie and us . Good ratio theory/practice.

Hayere Nathalie - Axway
Course - Communicating and Influencing For Team Members

Elodie is really lively and energetic. She knows her subject well and engages everybody during the session.

Victor - Axway
Course - Communicating and Influencing For Team Members

Would like to thank Trainer Abhi for this fruitful training. Appreciate him trying to get to know all the attendees so he can better cater the training to our needs. Love how there was a balance of theory and activities that keep us engaged. And how contents were straight to the point and concise.

Rainey Clarecia - Talentvis
Course - Communicating and Influencing - For Managers and Team Leaders

Training was tailored to my needs

Patricia - Embraer
Course - Influencing and Avoiding Conflict

As it was a 1:1, the personalization of the content.

Patricia - Embraer
Course - Influencing and Avoiding Conflict

The excercises were really fun

Jakub - AXA XL
Course - Business Communication Skills

Charisma of trainer and knowledge.

Bartosz - AXA XL
Course - Business Communication Skills

Nie było nudy, prezentacja była prowadzona w sposób bardzo wciągający

Karolina - AXA XL
Course - Business Communication Skills

Open atmosphere without judgment

Agnieszka - AXA XL
Course - Business Communication Skills

Well run, properly planned

Kamil - AXA XL
Course - Business Communication Skills

The flexibility of the trainer to adjust the topics according to my profile.

Carlos - Magotteaux International SA
Course - Efektywna komunikacja interpersonalna i rozwiązywanie konfliktów

Latihan yang menarik, waktu yang tepat, profesionalisme pelatih

Maryna - Euro-Center Prague
Course - Communication and Teamwork

Machine Translated

The trainer was making sure that everyone understood everything

Michael Seneke - Rolfes Leather PTY LTD
Course - Communication and Teamwork

emotional communication

vincent - Rolfes Leather PTY LTD
Course - Communication and Teamwork

Clear messages received and engaging

Andrew - Rolfes Leather PTY LTD
Course - Communication and Teamwork

All of it.

Denise - Rolfes Leather PTY LTD
Course - Communication and Teamwork

Fleksibilitas pelatih, pengembangan topik yang dibahas peserta pelatihan

Marta - LKQ Polska Sp. z o. o.
Course - Public Speaking 101

Machine Translated

Prepared examples and techniques that I did not know

Magdalena - LKQ Polska Sp. z o. o.
Course - Advanced MS PowerPoint

practical examples

weronika josiek - Denso
Course - Advanced MS PowerPoint

Excellent course and course content...

Jayraj Gangadeya - Kerry Ingredients
Course - Advanced MS PowerPoint

Patience with us during Q&A, good in elaborating.

Sithembiso Khuzwayo - Kerry Ingredients
Course - Advanced MS PowerPoint

profesionalisme pelatih

Janusz Kłosiński
Course - Advanced MS PowerPoint

Machine Translated

I enjoyed all of the tips and tricks that Adam provided. He is very knowledgeable about this subject. He also made following along very easy.

Lara Speers - Lockheed Martin
Course - Advanced Slide Design in PowerPoint

Adam was very knowledgeable and had a great layout.

Corey Reis - Lockheed Martin
Course - Advanced Slide Design in PowerPoint

Due to the activities from each content, I understood their main ideas/ concepts very well within a short time. I would like to say that the activity reflects on not only our current situation but also how to advance the skill & knowledge effectively and efficiently.

Ei Ei - Ooredoo Myanmar
Course - Leadership 101

I liked that it touched on the psychology of why people respond to situations in the way that they do, it gave me a better understanding of how to lead effectively while taking the perceptions of others into account.

Jenny Reagan - Treace Medical Concepts
Course - Leadership 101

Adam was very interactive, light, informative and you can tell he really enjoys what he does. NobleProg is very lucky to have him!

Alyssa Munoz - Treace Medical Concepts
Course - Leadership 101

Adaptive Leadership

Apena Raymond - Quartzelec Ltd (Philippines Branch)
Course - Leadership 101

About the different about leader and manager

Raymond Apena - Quartzelec Ltd (Philippines Branch)
Course - Leadership 101

discussing topics using specific examples related to our company

Agnieszka - Ejmedical sp. z o. o.
Course - DZM – delegowanie zadań i motywowanie pracowników

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Online Soft Skills kursus, Akhir pekan Soft Skills kursus, Selamat Malam Soft Skills pelatihan, Soft Skills kamp pelatihan, Soft Skills instruktur kepala, Akhir pekan Soft Skills pelatihan, Selamat Malam Soft Skills kursus, Soft Skills pelatih, Soft Skills Instruktur, Soft Skills pelatih, Soft Skills kursus pelatihan, Soft Skills kelas - kelas, Soft Skills di tempat, Soft Skills kursus privat/ pribadi, Soft Skills pelatihan satu lwan satu
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