Kerangka Materi
1. Pendahuluan tentang Lean Thinking (2 jam)
- Apa itu Lean? Asal-usul dan evolusi
- Prinsip-prinsip Lean: Value, Flow, Pull, Perfection
- Jenis-jenis pemborosan (muda) dalam layanan
2. Lean untuk Manajemen Kebutuhan dan Proyek (4 jam)
- VOC (Voice of the Customer)
- Teknik Prioritasi: MoSCoW, WSJF, Effort-Impact Matrix
- A3 Project Thinking (struktur dan aplikasi)
- Lean vs Agile vs Six Sigma (perbandingan singkat)
3. Lean Kanban (4 jam)
- Dasar-dasar dan elemen-elemen sistem Kanban
- Manajemen papan
- Kriteria Pull dan Work In Progress (WIP)
- Indikator aliran: Lead Time, Cycle Time, Takt Time
4. Lean dalam Proses (4 jam)
- VSM (Value Stream Mapping)
- Identifikasi pemborosan dalam proses perbankan
- KAIKAKU
5. Alat-alat Lean Lainnya (2 jam)
- GEMBA
- KAIZEN
- Identifikasi penyebab akar: Ishikawa, 5 Whys
- POKA-YOKE
Ringkasan dan Langkah Selanjutnya
Persyaratan
- Pengertian tentang konsep manajemen proyek dasar
- Pengalaman dengan alur kerja proses dalam konteks bisnis atau perbankan
- Kenalan dengan prinsip-prinsip Agile atau Lean
Audience
- Manajer dan analis proses
- Manajer proyek di perbankan dan layanan keuangan
- Profesional yang terlibat dalam pengumpulan persyaratan dan peningkatan proses
Testimoni (5)
Trainer is very knowledgeable on the subject and able to provide real world examples through his experience.
Nouf
Kursus - Agile Software Testing with Continuous Integration
I liked the small group setting
Kristin Standen - Orica Canada
Kursus - Lean Distribution: Implementing Lean in Distribution, Logistics, and Supply Chain Operations
The simulation exercises (workshop) gave me a real feel of how it is to experience "leaning" up the process. It provides a "sticking effect" to the theories that were discussed.
Bethany Magpayo - InSolem SARL
Kursus - Lean Services: Lean Management For The Service Industry
That after 3 days of training I have the entire overview on Agile how to use them in my case, how to calculate efficiency, approach negative employees and many more.
Joanna Meza - Zurich Insurance
Kursus - Managing Agile Projects with Lean and Kanban
I was benefit from that Armor management personnel is taking it seriously.