Course Outline

Introduction to ChatGPT for E-commerce

  • What is ChatGPT and how does it work?
  • Overview of ChatGPT's role in the e-commerce industry

Enhancing Customer Support with ChatGPT

  • Using ChatGPT for automated customer support
  • Addressing frequently asked questions with ChatGPT
  • Handling customer inquiries and complaints with ChatGPT

Personalized Product Recommendations with ChatGPT

  • Leveraging ChatGPT to generate personalized product suggestions
  • Enhancing cross-selling and upselling with ChatGPT
  • Implementing ChatGPT-powered recommendation systems

Streamlining the Shopping Experience with ChatGPT

  • Utilizing ChatGPT for conversational shopping experiences
  • Assisting customers in product search and selection with ChatGPT
  • Guiding customers through the purchasing process with ChatGPT

Integrating ChatGPT into E-commerce Platforms

  • Embedding ChatGPT in websites and online stores
  • Integrating ChatGPT with popular e-commerce platforms
  • Customizing and fine-tuning ChatGPT for specific e-commerce use cases

Best Practices for ChatGPT in E-commerce

  • Optimizing the performance and accuracy of ChatGPT
  • Handling potential biases and ensuring fairness in recommendations
  • Monitoring and evaluating ChatGPT interactions for continuous improvement

Ethical Use of ChatGPT in E-commerce

  • Ensuring responsible use of AI in e-commerce applications
  • Addressing privacy and data security considerations
  • Ethical considerations in deploying AI-powered chatbots in e-commerce

Future Trends and Developments

  • Exploring advancements in ChatGPT and its impact on e-commerce
  • Innovations and emerging use cases in AI-powered e-commerce
  • Opportunities and challenges for the future of ChatGPT in e-commerce

Summary and Next Steps

Requirements

  • Basic computer experience
  • Familiarity with e-commerce concepts and platforms

Audience

  • E-commerce professionals
  • Digital marketers
  • Customer support representatives
  • Business owners
 14 Hours

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (5)

Saya sangat menghargai cara pelatih menyajikan semua materi. Saya memahami semuanya meskipun Finance bukan bidang saya, dia memastikan bahwa setiap peserta berada di halaman yang sama sambil tetap memperhatikan waktu yang tersisa. Latihan ditempatkan pada interval yang baik. Communication dengan peserta selalu ada. Materi sempurna, tidak terlalu banyak, tidak terlalu sedikit. Dia menjelaskan dengan sangat baik topik-topik yang lebih rumit sehingga dapat dipahami oleh semua orang.

Diana
Course - ChatGPT for Finance

Machine Translated

Pokok bahasan dan cara penyajiannya.

Mark Mackintosh - IUM Insurance
Course - ChatGPT for Executives

Machine Translated

Saya suka cara Sonia berinteraksi dengan audiens, dia membuat webinarnya hidup dan tidak membosankan seperti webinar lainnya. Saya juga terkejut dengan ChatGPT dan sangat terkesan.

NURUL FARIHAH BINTI ABD MALEK - HRD CORP
Course - ChatGPT for Accounting

Machine Translated

bulding the case of an integration of chatgpt for HR purpose

Clelia - Proximus
Course - ChatGPT for Human Resources

Practical examples in Insurance

Viren - Hollard Insure
Course - ChatGPT

Upcoming Courses (Minimal 5 peserta)

ChatGPT for E-commerce

2025-07-08 09:30
14 hours
Grand Slipi Tower
40300000 IDR (Online)
40305454 IDR (Classroom)

ChatGPT for E-commerce

2025-07-22 09:30
14 hours
The City Tower
40300000 IDR (Online)
40305454 IDR (Classroom)

ChatGPT for E-commerce

2025-08-05 09:30
14 hours
Centennial Tower
40300000 IDR (Online)
40305454 IDR (Classroom)

ChatGPT for E-commerce

2025-08-19 09:30
14 hours
Grand Slipi Tower
40300000 IDR (Online)
40305454 IDR (Classroom)

ChatGPT for E-commerce

2025-09-02 09:30
14 hours
The City Tower
40300000 IDR (Online)
40305454 IDR (Classroom)

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