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Course Outline
Introduction to ChatGPT for Administrative Work
- Understanding what ChatGPT can and cannot automate
- Exploring common admin use cases
- Creating effective prompts for routine tasks
Automating Routine Writing Tasks
- Generating emails, notices, and announcements
- Producing summaries, meeting notes, and follow-up messages
- Creating standardized text outputs for repeated use
Document Formatting and Cleanup
- Rewriting, reformatting, and reorganizing content
- Converting unstructured text into polished documents
- Fixing grammar, consistency, and layout issues
Creating Templates and Administrative Tools
- Building checklists, forms, and reusable structures
- Generating SOP drafts and compliance-oriented layouts
- Automating repetitive document creation tasks
Data Handling and Light Data Automation
- Structuring information from raw text
- Extracting key fields and converting content into tables
- Producing data-ready summaries for entry or reporting systems
Task Management and Workflow Support
- Drafting schedules, reminders, and task instructions
- Automating planning documentation
- Assisting with multi-step administrative processes
Safe and Responsible Use of AI for Administrative Work
- Understanding limitations and preventing errors
- Handling confidential information appropriately
- Ensuring accuracy and consistency in generated outputs
Advanced Prompting for Administrative Efficiency
- Using prompt patterns for repeated workflows
- Designing mini-automation sequences for common tasks
- Improving results through refined instructions
Summary and Next Steps
Requirements
- An understanding of basic office workflows
- Experience using standard productivity applications
- Comfort working with digital documents
Audience
- Clerical support teams
- Administrative coordinators
- Data entry staff
14 Hours
Testimonials (5)
Prompt Engineering
Pritpal Singh Bath - The Events Club SG Pte. Ltd.
Course - ChatGPT for Marketing
I very much appreciated the way the trainer presented everything. I understood everything even if Finance is not my area, he made sure that every participant was on the same page, while keeping up with the time left. The exercises were placed at good intervals. Communication with the participants was always there. The material was perfect, not too much, not too little. He elaborated very well on a bit more complicated subjects so that it can be understood by everyone.
Diana
Course - ChatGPT for Finance
The subject matter and the way it was presented.
Mark Mackintosh - IUM Insurance
Course - ChatGPT for Executives
I like the way Sonia interact with audience, she made the webinar alive not boring like others webinar. I also got surprised by the ChatGPT and really impress.
NURUL FARIHAH BINTI ABD MALEK - HRD CORP
Course - ChatGPT for Accounting
Practical examples in Insurance
