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Course Outline

Introduction to Hermes Agent

  • What Hermes Agent is and how it supports business automation
  • Differences between AI agents and standard chat tools
  • Core concepts such as tasks, memory, context, and reusable skills
  • Common business use cases and expected benefits

Getting Started with the Platform

  • Preparing the environment and access requirements
  • Setting up Hermes Agent and reviewing key configuration options
  • Navigating the interface and running basic actions

Planning Effective Agent Workflows

  • Identifying tasks that are suitable for automation
  • Defining workflow goals, inputs, and expected outputs
  • Mapping simple business processes for agent support

Building Your First Workflow

  • Creating a simple workflow for a business scenario
  • Writing clear instructions and refining prompts
  • Testing outputs and improving reliability
  • Saving useful steps as reusable skills

Using Memory, Context, and Skills

  • Managing context so the agent can perform tasks effectively
  • Using memory appropriately across repeated work
  • Organizing and reusing skills for consistency and speed

Connecting Hermes Agent to Business Tools

  • Connecting to communication, productivity, and work management tools
  • Using documents and external data sources in workflows
  • Managing permissions and access in a safe way

Practical Automation Use Cases

  • Automating routine support and internal service tasks
  • Assisting with reporting, summaries, and research workflows
  • Designing reusable workflows for team productivity

Monitoring and Improving Results

  • Reviewing workflow performance and output quality
  • Troubleshooting weak or inconsistent results
  • Improving workflows through better instructions, context, and testing

Governance and Team Adoption

  • Applying data privacy and responsible use practices
  • Establishing team guidelines and change control
  • Planning a pilot rollout and identifying next steps

Wrap-Up and Action Planning

  • Reviewing key concepts and practical lessons learned
  • Selecting the best candidate processes for automation
  • Creating a realistic action plan for continued adoption

Requirements

  • Basic understanding of AI assistants and workflow automation concepts
  • Experience using common business applications, web tools, or team collaboration platforms
  • Basic computer skills and comfort with browser-based applications

Audience

  • Business users who want to automate repetitive work with AI agents
  • Team leads and operations staff exploring AI-enabled workflows
  • Technical professionals who need a practical introduction to Hermes Agent
 14 Hours

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